Help & Support

We're Here to Help

Most tasks can be handled quickly in the MyPelican app or by calling us. Find what you need below.

Business hours

Closed

Open

Monday

9am-5pm

Tuesday

9am-5pm

Wednesday

10am-5pm

Thursday

9am-5pm

Friday

9am-5pm

Saturday

Closed

Sunday

Closed

Find your answer by topic:

How do I activate my card?

There are two convenient ways to activate your Pelican debit or credit card:
  • In MyPelican, select your account to view account details, then select Card Management. 
  • Call 1-800-351-4877 and select the "Credit or Debit Cards" option. 
Learn More

What should I know about Pelican checking rewards?

Pelican offers multiple free checking accounts that reward you for everyday banking. Depending on the account you choose, you can earn cash back on debit card purchases or a earn dividends with a competitive annual percentage yield (APY) on your checking balance by meeting monthly qualification requirements.

Learn More
Still need help cta

Still Need Help?

Feeling overwhelmed is a common experience, especially when navigating financial matters. Rest assured, we are here to assist you in untangling these complexities.